UPDATED AS OF: May 25, 2018
This site or application is owned or managed by:
(a) RCS Australia Pty Ltd trading as AirCheck of 71-73 Alexander Street Crows Nest, NSW 2016, Australia in the case of sites or applications accessed via www.aircheck.net.au, ); or
(b) Radio Computing (NZ) Limited Pty Ltd trading as AirCheck of Unit 5, Amuri Park, 404 Barbadoes Street, Christchurch 8013, New Zealand, in the case of sites or applications accessed via www.aircheck.co.nz.
AirCheck (“we”, “us”, or “our”) is committed to maintaining your confidence and trust as it relates to the privacy of your information. Please read below and learn how we collect, protect, share and use your information as part of our technology platforms, including, without limitation, our websites, web pages, interactive features, applications, social media pages, and Mobile Application (“Platforms”).
QUICK GUIDE TO CONTENTS
- INFORMATION WE COLLECT ON OUR PLATFORMS.
- HOW WE USE THE INFORMATION WE COLLECT
- SHARING OF INFORMATION
- INFORMATION WE RECEIVE FROM THIRD PARTIES
- YOUR PRIVACY RIGHTS, CHOICE AND ACCESS.
- ADVERTISING/BEHAVIORAL TARGETING; HOW TO OPT-OUT.
- CHILDREN.
- SECURITY OF YOUR INFORMATION, ACCESS AND CORRECTION.
- OTHER SITES.
- CONSENT TO PROCESSING AND TRANSFER OF INFORMATION.
- CONTACT US.
1. INFORMATION WE COLLECT ON OUR PLATFORMS.
Information You Provide To Us
We may collect Personal Information (information that can be used to identify you as an individual) such as your name, email, telephone number, home address, demographic information (such as post code, age), or payment information (such as account or credit card number). The types of Personal Information we collect may vary depending on your use of the features of the Platforms. For example, we will collect your credit card number and other payment related information in connection with your purchase of products and/or services through the Platforms. We post customer testimonials/video testimonials on our Platforms which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.
Information We Collect Automatically
Usage Information. Whenever you visit or interact with the Platforms, we, as well as any third-party advertisers and/or service providers, may use a variety of technologies that automatically or passively collect information about how the Platforms are accessed and used (“Usage Information”). Usage Information may include browser type, device type, operating system, application version, the page served, the time, the preceding page views, and your use of features or applications on the Platforms, such as song history, interaction with friends and group activities. This information helps us keep our Platforms fresh and interesting to our visitors and allows us to tailor content to a visitor’s interests.
Device Identifier. We automatically collect your IP address or other unique identifier (“Device Identifier”) for the Device (computer, mobile phone, tablet or other device) you use to access the Platforms. A Device Identifier is a number that is assigned to your Device when you access a website or its servers, and our computers identify your Device by its Device Identifier. We may use a Device Identifier to, among other things, administer the Platforms, help diagnose problems with our servers, analyze trends, track users’ web page movements, help identify you and your shopping cart, and gather broad demographic information for aggregate use.
Cookies; Pixel Tags. The technologies used on the Platforms to collect Usage Information, including Device Identifiers, include but are not limited to: cookies (data files placed on a Device when it is used to visit the Platforms), mobile analytics software and pixel tags (transparent graphic image, sometimes called a web beacon or tracking beacon, placed on a web page or in an email, which indicates that a page or email has been viewed). Cookies may also be used to associate you with social networking sites like Facebook and Twitter and, if you so choose, enable interaction between your activities on the Platforms and your activities on such social networking sites. We, or our vendors, may place cookies or similar files on your Device for security purposes, to facilitate site navigation and to personalize your experience while visiting our Platforms (such as allowing us to select which ads or offers are most likely to appeal to you, based on your interests, preferences, location, or demographic information). A pixel tag may tell your browser to get content from another server.
We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your Device until you delete them). The types, use, and duration of the cookies used are as follows:
| Type of Cookies | Purpose of Use | Duration |
|---|---|---|
| Session Cookies | Session cookies ensure that you are recognized when you move from page to page within the Platforms and that any information you have entered is remembered. For example, session cookies ensure that items placed in a shopping basket don’t disappear by the time you reach the checkout. You can choose to accept session cookies by changing the settings in your browser. | Session Cookies expire once you close your web browser |
| Persistent Cookies include: Language Recall Cookie Login (Remember Me) Cookie |
Persistent cookies help the Platforms remember your information and settings when you visit them in the future. This results in faster and more convenient access.
Features of the Platforms made possible by persistent Cookies include: authentication, language selection, theme selection, menu preferences, internal site bookmarks or favorites, among others. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. Persistent cookies also allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are using the Platforms. When a visitor logs in to the Platforms and checks the “Remember Me” box on the login page, we use a login cookie to remember a visitor’s login information between sessions, which can be erased by logging out. A language preference cookie is created when the user selects a language and allows our Platforms to display content to you in that language automatically in the future. This cookie is reset if the user signs in and asks for a different language. |
5 years, unless deleted by the user. |
| Google Analytics | The Platforms may make use of Google Analytics, a web traffic analysis product provided by Google, Inc. The analytics package may place cookies on the visitors’ browsers that are necessary as to its proper operation. These cookies are placed by and keyed to domains owned by Google, Inc. and not us. |
If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies by visiting the web page at www.aircheck.net.au/nocookies.asp to remove all cookie data set by the Platforms; or (iii) set your browser to automatically reject any cookies. However, please be aware that if you disable or reject cookies, some features and services on our Sites may not work properly because we may not be able to recognize and associate you with your Account. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser.
For more information on advertising using cookies and how to opt out of advertising cookies specifically, please see Advertising; How To Opt-Out below.
2. HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect about and from you to respond to your questions and requests; provide you with access to certain areas and features of the Platforms such as your favorite stations, your musical preferences, songs you have listened to, shared playlists and your interaction with other users; verify your identity; communicate with you about your account and activities on the Platforms and, in our discretion, changes to any AirCheck policy; tailor content, advertisements, and offers we serve you; improve the Platforms; comply with license obligations; and for purposes disclosed at the time you provide your Personal Information or otherwise with your consent. We collect your location based information for the purpose of providing you with radio stations in your area.
3. SHARING OF INFORMATION
Except as described here, we will not provide any of your Personal Information to any third parties without your specific consent. We may share non-Personal Information, such as aggregate data and Usage Information with third parties. We may also share your information as disclosed at the time you provide your information, as set forth in this Privacy and Cookie Notice and in the following circumstances:
Third Parties Providing Services On Our Behalf. We may share your Personal Information with our affiliated companies and third parties that perform functions on our behalf such as service providers that host or operate our Platforms, analyze data, process transactions and payments, fulfill orders or provide customer service; advertisers; sponsors or other third parties that participate in or administer our promotions, contests, sweepstakes, surveys or provide marketing or promotional assistance and “powered by” partners or partners in co-branded sites. Your Personal Information may also be used by us or shared with our subsidiaries, affiliates, sponsors, partners, advertisers or other third parties to provide you with product information and promotional and other offers.
Your Agreement To Have Your Personal Information Shared. While on our Platforms, you may have the opportunity to opt-in to receive information and/or marketing offers from someone else or to otherwise consent to the sharing of your information with a third party, including social networking sites such as Facebook or Twitter. If you agree to have your Personal Information shared, your Personal Information will be disclosed to the third party and the Personal Information you disclose will be subject to the privacy policy and business practices of that third party.
Business Transfers. We may share your Personal Information with other entities and our affiliates primarily for business and operational purposes. In the event that AirCheck is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction.
Legal Disclosure. We may transfer and disclose your information to third parties to comply with a legal obligation; when we believe in good faith that the law or a governmental authority requires it; to verify or enforce our Terms of Use or other applicable policies; to address fraud, security or technical issues; to respond to an emergency; or otherwise to protect our rights or property or security of third parties, visitors to our Platforms or the public.
4. INFORMATION WE RECEIVE FROM THIRD PARTIES
We may receive information about you from third parties. For example, if you are on another website and you opt-in to receive information from Aircheck, that website will submit to us your email address and other information about you so that we may contact you as requested. You may also choose to participate in a third party application or feature (such as one of our Facebook or Twitter applications or a similar application or feature on a third party website) through which you allow us to collect (or the third party to share) information about you, including Usage Information and Personal Information such as lists of your friends, “likes”, comments you have shared, groups and location. Services like Facebook Connect give you the option to post information about your activities on our Platform to your profile page to share with others within your network. In addition, we may receive information about you if other users of a third party website give us access to their profiles and you are one of their “connections” or information about you is otherwise accessible through your “connections'” web page, profile page, or similar page on a social networking or other third party website or interactive service. We may supplement the information we collect about you through the Platforms with such information from third parties in order to enhance our ability to serve you, to tailor our content to you and/or to offer you opportunities to purchase products or services that we believe may be of interest to you.
5. YOUR PRIVACY RIGHTS, CHOICE AND ACCESS.
You may always direct us not to share your Personal Information with third parties, not to use your Personal Information to provide you with information or offers, or not to send you newsletters, emails or other communications by: (i) modifying your registered user information on the Platforms; (ii) sending us an email at privacy@iheartradio.com; (iii) contacting us by mail at Clear Channel Digital Customer Service, 200 E. Basse Road, San Antonio, TX 78209 ; or (iv) following the removal instructions in the communication that you receive. Your opt-out request will be processed within 30 days of the date on which we receive it.
If you wish to modify, verify, correct, or delete any of your Personal Information collected through the Platforms, you may edit your registered user information or contact us at the above address or email. In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Platforms. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. It may not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons. We will retain your information (including geo-location data) for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at privacy@iheartradio.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We do not control certain privacy settings and preferences maintained by our social media partners like Facebook and Twitter. If you wish to make changes to those settings and preferences, you may do so by visiting the settings page of the appropriate social media site.
6. ADVERTISING/BEHAVIORAL TARGETING; HOW TO OPT-OUT.
We may use third party ad network providers to help present ads on the Platforms, as well as other service providers to evaluate and provide us with information about the use of the Platforms and viewing of our content. Such providers may place and access cookies, pixel tags, or similar technologies on your Device to serve you ads or other content personalized to your interests which they infer from your browsing on the Platforms and other sites you have visited. In doing so, the provider collects or has access to non-Personal Information such as your Usage Information. The use of cookies, pixel tags, or similar technologies by these providers is subject to their own privacy policies, not ours.
If you do not want to receive the benefits of targeted advertising, you may opt out of some network advertising programs that use your information. To do so please visit the Digital Advertising Alliance (DAA) Opt-Out Page: http://www.aboutads.info/choices/. European users can also go to http://www.youronlinechoices.com/. Please note that even if you choose to remove your information (opt out), you will still see advertisements while you’re browsing online. However the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The DAA Opt-Out Page provides a tool that identifies its member companies that have cookies on your browser and provides a mechanism to opt out of receiving cookies from those companies.
7. CHILDREN.
The Platforms are not directed to children under 13. We do not knowingly collect, use or disclose personally identifiable information from anyone under 13 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
8. SECURITY OF YOUR INFORMATION, ACCESS AND CORRECTION.
We take information security seriously and use certain reasonable security measures to help protect your Personal Information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us, and Subject to our obligations under applicable privacy laws, you use the Platforms and provide us with your information at your own risk.
We will take reasonable steps to make sure that the personal information we collect use or disclose is accurate, complete and up to date. If your personal details change, such as your address or phone number, or you wish to correct any personal information we hold about you please contact us by email or at the address detailed below in the “Contact us” section.
At your request, we will provide you with a copy of any personal information which we hold about you, unless an exception under the applicable privacy laws applies.
We will promptly acknowledge and investigate any complaint about the way we manage personal information.
9. OTHER SITES.
The Platforms may contain links to other sites that we do not own or operate. This includes links from advertisers, sponsors and/or partners that may use our logo(s) as part of a co-branding or co-marketing agreement. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies or practices. These other sites may send their own cookies to your Device, they may independently collect data or solicit Personal Information and may or may not have their own published privacy policies. You should also independently assess the authenticity of any site which appears or claims that it is one of our Platforms (including those linked to through an email or social networking page).
The Platforms may make available chat rooms, forums, message boards, and news groups. Remember that any information that you disclose in these areas becomes public information.
10. CONSENT TO PROCESSING AND TRANSFER OF INFORMATION.
The Platforms are governed by and operated in, and in accordance with the laws of, in the case of services provided by RCS Australia Pty Ltd, New South Wales Australia, and in the case of services provided by Radio Computing (NZ) Limited Pty Ltd, New Zealand,New Zealand, and are intended for the enjoyment of residents of the applicable country. . AirCheck makes no representation that the Platforms are governed by or operated in accordance with the laws of any other nation. Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. If you are located Please be aware that information we collect may be transferred to and processed in the United States in addition to Australia and New Zealand. CHANGES.
We may update this Privacy Notice to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our Platforms prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
11. CONTACT US.
If you have any questions, concerns or complaints about this Privacy and Cookie Notice, the practices of the Platforms, your experiences with the Platforms, or about a potential breach of applicable privacy laws please contact us at:
Attn: Privacy QuestionsiHeart Media, Inc.
200 E. Basse Road
San Antonio, TX 78209
Re: IHeart Media Privacy Notice
E-Mail: privacy@iheartradio.com